Ekta Modi

Chief Operating Officer, Parul Sevashram Hospital

Ms. Ekta Modi (MBA; Healthcare Administration) represents Parul Sevashram Hospital as Chief Operating Officer and has a 16 plus years of strong experience in diverse areas of Healthcare; a firm believer of Patient Centricity approach model. She has honor of undergoing the prestigious “Management Development Program” from AIIMS (New Delhi).

About Ekta Modi

She is a known speaker at many renowned forums for Customer Delight, Human Resource engagement, Patient Safety, Quality Management, Operational Efficiency Measures, Networking and Interdisciplinary approach, Digital Communication & Branding areas.

She is QAI Assessor for QAI Patient Safety Hospital Standards, Certified by NABH for Ethics Committee Standards, Certified as Internal Assessor for NABH (Programme on Implementation – 4th Edition, Virtual Certification for migration to 5th Standard), Certified by NABH for “Continual Quality Improvement, Tools and Techniques” , Internal Assessor for “Nursing Excellence”, Certified by QCI for Workplace Assessment for Safety & Hygiene, Certified in Clinical Audit by NABH, Documentation for Patient Safety & Quality Improvement. She holds a Gold Medal for a 50 hours course in Total Quality Management (TQM) from MSU.

She has assessed more than 15 hospital for NABH as an internal assessor.

Assistant Professor in Parul Institute of Public Heath; as a teaching faculty for MHA and MPH students.

Awarded as Patient safety Champion by QAI

Expertise

Hospital planning & design

Hospital turnkey solutions

360 degree patient experience

Strategic research and planning

Project management

Marketing & branding